DATA PROTECTION
Introduction
We take the protection of our website users' data very seriously and are committed to protecting the information that users provide to us in connection with their use of our website and/or our mobile app (collectively, "digital assets"). Furthermore, we are committed to protecting and using your data in accordance with applicable law.
This Privacy Policy explains our practices regarding the collection, use and disclosure of your data through your use of our digital assets (the "Services") when you access the Services via your devices.
Please read the Privacy Policy carefully and ensure that you fully understand our practices regarding your data before using our Services. If you have read and fully understand this Policy and do not agree with our practices, you must stop using our digital assets and Services. By using our Services, you agree to the terms of this Privacy Policy. Your continued use of the Services constitutes your acceptance of this Privacy Policy and any changes to it.
In this Privacy Policy, you will learn:
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How we collect data
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What data we collect
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Why we collect this data
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Who we share the data with
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Where the data is stored
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How long the data is retained
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How we protect the data
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How we deal with minors
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Updates or changes to the privacy policy
What data do we collect?
Below is an overview of the data we may collect:
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Unidentified and unidentifiable information that you provide during the registration process or that is collected through your use of our services ("non-personal data"). Non-personal data does not allow any conclusions to be drawn about who it was collected from. The non-personal data we collect consists mainly of technical and aggregated usage information.
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Individually identifiable information, i.e. any information that can be used to identify you or could be used to identify you with reasonable effort ("personal data"). The personal data we collect through our services may include information requested from time to time, such as names, email addresses, addresses, telephone numbers, IP addresses and more. When we combine personal data with non-personal data, we treat it as personal data for as long as it remains combined.
How do we collect data?
Below are the main methods we use to collect data:
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We collect data when you use our services. So when you visit our digital assets and use our services, we may collect, record and store your usage, sessions and related information.
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We collect data that you provide to us yourself, for example when you contact us directly via a communication channel (e.g. an email with a comment or feedback).
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We may collect data from third-party sources as described below.
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We collect data that you provide to us when you sign up for our services through a third-party provider such as Facebook or Google.
Why do we collect this data?
We may use your data for the following purposes:
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to provide and operate our services;
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to develop, customise and improve our services;
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to respond to your feedback, enquiries and requests and to offer assistance;
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to analyse demand and usage patterns;
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for other internal, statistical and research purposes;
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to improve our data security and fraud prevention capabilities;
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to investigate violations and enforce our terms and policies, and to comply with applicable law, regulations or government orders;
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to send you updates, news, promotional material and other information related to our services. In the case of promotional emails, you can decide for yourself whether you wish to continue receiving them. If not, simply click on the unsubscribe link in these emails.
Who do we share this data with?
We may share your data with our service providers in order to operate our services (e.g. storage of data via third-party hosting services, provision of technical support, etc.).
We may also disclose your information in the following circumstances: (i) to investigate, detect, prevent or take action against illegal activities or other misconduct; (ii) to establish or exercise our rights of defence; (iii) to protect our rights, property or personal safety, as well as the safety of our users or the public; (iv) in the event of a change of control at our company or one of our affiliated companies (by way of a merger, acquisition or purchase of (substantially) all assets, etc.); (v) to collect, store and/or manage your data using authorised third-party providers (e.g. cloud service providers), to the extent that this is appropriate for business purposes; (vi) to work with third-party providers to improve your user experience. To avoid any misunderstanding, we would like to point out that we cannot transfer or disclose non-personal data to third parties at our own discretion or use it in any other way.
Cookies and similar technologies
When you visit or access our services, we authorise third parties to use web beacons, cookies, pixel tags, scripts and other technologies and analytics services ("tracking technologies"). These tracking technologies may enable third parties to automatically collect your data in order to improve the navigation experience on our digital assets, optimise their performance and ensure a tailored user experience, as well as for security and fraud prevention purposes.
To learn more, please read our Cookie Policy.
We will not share your email address or other personal data with advertising companies or advertising networks without your consent.
Where do we store the data?
Non-personal data
Please note that our companies and our trusted partners and service providers are located around the world. For the purposes described in this Privacy Policy, we store and process all non-personal data we collect in different jurisdictions.
Personal data
Personal data may be maintained, processed and stored in the United States, Ireland, South Korea, Taiwan, Israel and, to the extent necessary for the proper provision of our services and/or as required by law (as further explained below), in other jurisdictions.
How long is the data retained?
Please note that we retain the data we collect for as long as necessary to provide our services, comply with our legal and contractual obligations to you, resolve disputes, and enforce our agreements.
We may correct, supplement or delete inaccurate or incomplete data at any time at our sole discretion.
How do we protect the data?
The hosting service for our digital assets provides us with the online platform through which we can offer you our services. Your data may be stored via our hosting provider's data storage, databases and general applications. It stores your data on secure servers behind a firewall and provides secure HTTPS access to most areas of its services.
Notwithstanding the measures and efforts taken by us and our hosting provider, we cannot and do not guarantee the absolute protection and security of the data you upload, publish or otherwise share with us or others.
For this reason, we ask that you set secure passwords and, where possible, refrain from sharing confidential information with us or others that you believe could cause you significant or lasting harm if disclosed. As email and instant messaging are not considered secure forms of communication, we also ask that you refrain from sharing confidential information via these channels.
How do we deal with minors?
The Services are not intended for users who have not yet reached the age of legal majority. We will not knowingly collect data from children. If you are not yet of legal age, you should not download or use the Services or provide us with any information.
We reserve the right to request proof of age at any time so that we can verify whether minors are using our Services. If we become aware that a minor is using our services, we may prohibit and block such users from accessing our services and may delete any data we have stored about them. If you have reason to believe that a minor has provided us with data, please contact us as explained below.
We only use your personal data for the purposes set out in the Privacy Policy and only if we are satisfied that:
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the use of your personal data is necessary to fulfil or conclude a contract (e.g. to provide you with the services themselves or customer service or technical support);
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the use of your personal data is necessary to comply with relevant legal or regulatory obligations, or
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the use of your personal data is necessary to support our legitimate business interests (provided that this is always done in a manner that is proportionate and respects your privacy rights).
As an EU resident, you may:
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request confirmation as to whether or not personal data concerning you is being processed, and request access to your stored personal data and certain additional information;
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request to receive the personal data you have provided to us in a structured, commonly used and machine-readable format;
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request the correction of your personal data stored by us;
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request the deletion of your personal data;
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object to our processing of your personal data;
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request the restriction of the processing of your personal data; or
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to lodge a complaint with a supervisory authority.
Please note, however, that these rights are not unlimited and may be subject to our own legitimate interests and regulatory requirements. If you have general questions about the personal data we collect and how we use it, please contact us as indicated below.
In the course of providing the Services, we may transfer data across borders to affiliated companies or other third parties and from your country/jurisdiction to other countries/jurisdictions worldwide. By using the Services, you consent to the transfer of your data outside the EEA.
If you are located in the EEA, your personal data will only be transferred to locations outside the EEA if we are satisfied that an adequate or comparable level of protection for personal data exists. We will take appropriate steps to ensure that we have adequate contractual arrangements in place with our third parties to ensure that appropriate safeguards are in place to minimise the risk of unlawful use, alteration, deletion, loss or theft of your personal data and that these third parties act in accordance with applicable laws at all times.
Rights under California Consumer Protection Law
If you use the Services as a resident of California, you may be entitled under the California Consumer Privacy Act ("CCPA") to request access to and deletion of your data.
To exercise your right to access and delete your data, please see below for how to contact us.
We do not sell users' personal data for the purposes of the CCPA.
Updates or changes to the privacy policy
We may revise this Privacy Policy from time to time at our sole discretion, and the version published on the website is always the most current (see "Effective Date"). We encourage you to review this Privacy Policy regularly for changes. If we make material changes, we will post a notice on our website. Your continued use of the Services after notification of changes to our website constitutes your acknowledgement and acceptance of the changes to the Privacy Policy and your agreement to be bound by the terms of those changes
Contact
If you have any general questions about the services or the data we collect about you and how we use it, please contact us at:
Heidrun Gilde
Organisational Development & Coaching
Kegelhofstr. 35
20251 Hamburg